1. Information We Collect

Français Pro collects only the information needed to run the platform, support your account, and keep the learning experience working as expected.

• Account information: email address and profile details you choose to add.
• Learning activity: lesson progress, saved items, and usage needed to keep your learning state in sync.
• Community content: messages, reactions, and related moderation records when you use community features.
• Usage data: pages visited, feature usage, and general interaction patterns.
• Device data: browser type, device type, and screen size for responsive rendering and troubleshooting.

2. How We Use Your Information

We use this information to:

• Provide and maintain the platform.
• Save progress and personalize your learning experience.
• Keep community and support features functioning.
• Understand basic usage trends so we can improve the product.
• Meet security, moderation, and legal obligations where applicable.

3. Data Storage and Security

Data is stored with standard security controls appropriate for a small digital product. No system is perfectly secure, but we aim to protect information through access controls, secure transport, and routine operational care.

• Encrypted transport where supported by the platform and browser.
• Access limited to people who need it to operate the service.
• Regular maintenance of application and database dependencies.
• Monitoring for issues that could affect availability or integrity.

4. Data Sharing

We do not sell personal information. We may share limited information only when it is necessary to run the service or when required by law.

• With your consent: when you explicitly ask us to share or publish information.
• Service providers: hosting, infrastructure, analytics, or support vendors used to operate the site.
• Legal reasons: when disclosure is required to comply with law or protect our rights and users.

5. Your Rights

Depending on where you live, you may be able to access, update, or delete your data, and you can contact us with privacy requests.

• Access your personal data and learning progress.
• Update profile details through your account settings where available.
• Delete your account and associated data using the app flow or by contacting support.
• Export learning progress data where supported.
• Opt out of non-essential communications.

6. Cookies and Tracking

We use essential cookies and similar technologies to keep you signed in, remember settings, and measure basic product performance. If the browser blocks certain cookies, some features may not work as expected.

• Keep you logged in where authentication requires it.
• Remember preferences and session state.
• Understand usage patterns so we can improve reliability.

You can manage cookies in your browser settings.

7. Children's Privacy

Français Pro is intended for adult learners. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the last-updated date on the page and publish the new version here.

9. Contact Us

If you have any questions about this policy, contact us:

• Email: connect@frenchpro.ca
• LinkedIn: linkedin.com/in/kasimkazmi